“What do customers want?” is no longer a million-dollar question for a modern retailer like you. Because unlike other industries, your customers expect a lot more. And this was the case, even before the pandemic…
Ever heard of the phrase ‘data-rich, but insight poor’? Lack of insight is precisely the challenge businesses are facing today. Research shows that 4.4 zettabytes of data generated per day globally in 2019 skyrocketed to…
Reduced mobility triggered by the COVID-19 pandemic has created a strong appetite for digital commerce among customers. Instead of risking their health by wading through crowded shopping aisles, customers choose to enjoy the safe convenience…
Understanding every facet of the customer is key to putting the business in a better position to fulfill their expectations. With a 360-degree customer view, products, solutions, and experiences can be driven through actionable insights.…