Beyond Omnichannel

BOPIS, click and collect, kerbside pickup, scheduled deliveries. Retailers continue to deploy new fulfilment options as they strive to offer convenient, safe and contactless shopping. Meanwhile, the restrictions of the past year have forced customers…

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Customer Segmentation: A Treasure Trove for Marketers in the Banking Dynasty!

A bank’s success mantra is building a customer-centric banking platform. As simple as it sounds, it is tricky as it involves volatile customer expectations and increasing competition. However, those banks that go an extra mile…

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Adopting the Right DevOps Strategy to Lead Your Unified Commerce Journey-Part 1

If you’ve followed our previous content on Unified Commerce, then you are aware of the iterative model of continuous innovation in the context of retail digital transformation. It is all about continuous evolution across various…

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Top Software Testing Trends in 2021 You Should Definitely Focus On

It is needless to say that most of our business plans were highly impacted by COVID and many organizations are still facing the adverse effects of the pandemic. Irrespective of the field or industry, many…

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It’s time for Banks to raise the bar with ‘Analytics for ME’

Introducing Analytics in banking has changed the entire perception of Banks. They are no longer just about opening a savings account or taking a loan; it has become more of a personalized experience for customers.…

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2021 Digital Commerce Trends: What to Look out For

Oniochalasia. The word quite simply means to ‘buy or shop as a way to relieve one’s stress’. Retail therapy is real and the era of digital commerce has made it easier for us to indulge…

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Quick Start Curbside Pickup Using Salesforce Commerce Cloud

With social distancing being the norm during the pandemic, retailers have come up with an innovative solution Curbside Pickup to offer their customers a safer option to collect their orders. It has seen an increase…

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How banks can leverage ServiceNow’s Operational Risk Management for better compliance?

Operational Risk Management is a fundamental component of a bank’s risk management program. Developments in the last four decades, specifically globalization, complex financial products and digitalization have increased the importance of operational risk management. A…

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These 10 Benefits of Microservices Are the Reason Why Bankers Are on Cloud Nine!

The fundamental aspect of every banking advancement or innovation is the extent their implementations can cater to the needs of the customers. At the end of the day, a bank is as good as its…

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How ServiceNow License Workbench can help you save costs up to 70%?

Managing ServiceNow Licenses has become a priority for many platform owners. Finding the reports and insights on the same is as tedious as managing the licenses itself. What if I tell you that you can…

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General Ledgers and RPA: A Match Made in Heaven

If you ask any finance professional who is involved in account reconciliation process, you’ll understand that this is a mundane and a tedious task, spending hours matching payments and incoming transactions against your general ledger.…

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6 Software Engineering Trends most likely to dominate 2021

The COVID-19 situation will definitely go down as one of the disasters that impacted the economy of the whole world.  As the pandemic was raging in the first and second quarters of 2020, all companies…

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