Over the past decade, many businesses have turned to social media channels like Facebook, Instagram or Twitter to create a buzz around their product. But do a stronger social presence really impacting the sales. Research…
Every retailer’s end goal is to make their customers happy, and build a good business. This is possible only if a retailer steps inside the shoes of their customers and try to figure out what…
It’s a dream come true for every consumer now that we have VUI (voice user interface) and AI (Artificial Intelligence) based assistants helping us find whatever we need and do our tasks for us. Voice…
Quality is the key-word for gaining customer satisfaction and approval, and it is the main ingredient that has been mulled over again and again by experts in the Software Development Industry. To gain top-notch quality…
As digital technologies are creating exciting opportunities for financial institutions to position themselves for the future, the winners will be the ones who can succeed to deliver exceptional customer experiences. According to a JD Power…
There are usage analytics to measure customer engagement like sales conversion for CRM software, successful leads, heat mapping and End-Sales Funnel. There are organized methods to madness. But let us negate all this metric mumbo…
According to the Q1 2017 Forrester Wave report on robotic process automation (RPA), enterprises are under immense pressure to digitize operations, and most see RPA as a part of their automation strategy. Robotics Process Automation is a…
Hyper-Testing- Your One-Stop Quality Engineering Hub Winning and losing the business depends on the quality and time taken to deliver what the customer needs. It is mandatory to make sure that the complications during the…
Ooredoo is one of the world’s largest mobile telecommunication service providers with a huge global customer base of over 115 million. They needed to stay true to the connectivity-first mindset that serves to expand their…
If there is one thing that can significantly alter the way we interact with systems, it’s DevOps based on Analytics. Though many organizations have just begun to scratch its surface to know its capabilities, people…
Most of the leading retailers use some retailing suite or the other to handle their business operations accurately. Survival without a proper solution, to handle the entire sales, inventory etc. becomes very difficult. But the…
E-commerce is progressing at a quick pace, driven by high customer demand. Retailers have understood that unified customer experience is the need of the hour. Salesforce commerce cloud is one such solution, the best one…
