Benefits of AI in Customer Service

Customer Segmentation Empowered by Machine Learning – Reap the Benefits of AI to Serve Your Customers Better

The rise and prevalence of an approach of personalization have created a lot of scope for healthy competition among businesses to get creative about ways to acquire and retain customers. Customer segmentation is the first…

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AI-based Service Ticket Analytics: Bid Adieu to Manual IT Bank Operations!

Over the years, banks have faced/are facing some major roadblocks like security threats, lack of customer intelligence, lack of technical expertise, etc. On top of it, the increased customer demand for a better  customer experience and…

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