The insurance industry in the Nordic region, much like elsewhere, is undergoing continuous evolution, largely propelled by the influence of digitalization. With changing customer expectations and growing competition, insurance providers are constantly on the move…
Digital transformation is a top priority for the insurance industry as companies strive to enhance their operations and customer experience. Emerging technologies such as AI, ML, and RPA are at the forefront of driving this…
Insurance companies face a pressing need to modernize their core technology systems in order to keep up with evolving customer needs and stay competitive in the marketplace. Aspire Systems, in a collaboration with renowned analyst…
Are you an insurer making baby steps with personalizing your customer journeys? Quite a few insurers have already moved on to hyper-personalization, so will your efforts matter? We’re here to tell you baby steps are…
This blog presents top trends and priorities for insurance businesses identified by Stuart Rose, subject expert and strategic advisor at Aite-Novarica “Stop chasing trends,” is the “smart” advice dealt all too often to businesses. You…
This blog highlights the key numbers that can help you understand where you stand in terms of insurance customer experience and improve it. It’s an established and widely accepted fact that insurers need to transform…
This blog gives tips to insurers on improving insurance customer journeys and insurance customer experiences for the new-age audience It is widely agreed that the pandemic was a shot in the arm for the rapid…
Register for a free webinar on How AI can shape insurance CX journeys: From quotation to claims A McKinsey online survey conducted of more than 3,000 individual policy holders across Europe in October 2019 showed…
Learn more about the ‘it’ factor of IoT in this blog, which simply taps the surface of its many probable insurance applications Finding new and improved ways to make customer experience better has been a…
Guidewire InsuranceSuite™ is a comprehensive set of core systems and modules and an insurance platform offering business-critical digital systems and analytical capabilities. The technology-intense platform empowers the various aspects of the Insurance industry, including sales,…
This blog’s focus is going to be on how insurance digital transformation can help you optimize and improve your claims process and sales. The role of in-personal interactions and the impact of personal touch has…
“You don’t earn loyalty in a day. You earn loyalty day by day.” Sales pro and business trainer Jeffrey Gitomer’s words, in his book ‘Customer Satisfaction is Worthless, Customer Loyalty is Priceless’ seem to be…