All posts by Srikanth Kumbagalla

Personalizing the customer experience: Driving differentiation in retail with Salesforce + MuleSoft

The year 2021 saw enormous global upheaval and transition. From ‘personalized experiences’ to ‘hyper-personalized experiences’ – that’s what the future of the retail industry looks like. 80% of customers say the experience a brand provides…

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New features and bold updates: Highlights from SFCC’s latest release, version 21.10

A cohesive look, feel, and experience across channels has become an absolute necessity for retail brands. Salesforce Commerce Cloud has been on the forefront of helping brands achieve this with minimum effort and implementation time…

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