Servicenow

How upgrades in ServiceNow is now a cakewalk with ATF (Automated Test Framework)?

In any SDLC (Software Development Lifecycle) it is important to perform testing and validation using test cases. When we are performing a ServiceNow version upgrade, the maximum effort is spent on testing the upgraded instance…

Read more

Why ServiceNow is an Industry leader in Software Asset Management?

When ServiceNow launched its software asset management suite, it was intended to master the management of software licensing and support businesses to cut costs. In ServiceNow SAM, software assets are tracked and managed for its…

Read more

Aspire Systems to unveil its Managed Platform Services at Now at Work, Amsterdam

Aspire Systems, a Specialist ServiceNow partner is launching Managed Platform Services – its strategic approach to support the clients’ end-to-end ServiceNow journey SugarCity Events, Amsterdam, Netherlands, October 15, 2019 – Aspire Systems, a global technology…

Read more

Major highlights of ServiceNow New York release – on a silver platter

In case you are new to the ServiceNow community, you should know that ServiceNow rolls out their major releases twice a year – generally in March and September. They also provide their support services for…

Read more

Leverage ServiceNow’s Automated Test Framework to enrich your business development process

To fasten up your digital transformation and perform quicker upgrades by automating resource intensive manual testing, implementing ServiceNow’s ATF is necessary. You can also gain immediate visibility in the test results with lesser risks and…

Read more

Why Automation of Active Directory is crucial to your IT?

Active Directory is essentially a service that enables the interconnection of a multitude of network resources. It is utilized by systems administrators to manage the different user accounts and devices internally within a specific network.…

Read more

Top 10 updates you should know about ServiceNow’s London Release

ServiceNow’s latest London release, takes the ideology of efficiency to the next level, with features that resolve problems even more quickly and easily. A cloud-based AI is used in this new release to deliver elegant,…

Read more

6 Steps to achieve 360 degree experience with Service Portal

The world of IT Service Management (ITSM) has come a long way. Back when IT infrastructure management was an unorganized function in an organization, disgruntled teams were operating in silos with inferior service quality and…

Read more

Enhancing IT Service Delivery Experience: Service Portal 101- Creation and Enhancement

For organizations seeking a stable ITSM implementation, purchasing a packaged servicing solution is just the beginning. Modern enterprises abstain from rigid definitions of their capabilities. With extending opportunities, they need a diversified solution that can…

Read more

Orchestrating Hybrid Cloud Infrastructure with ServiceNow

The Agile model restructured hierarchies, simplified processes, automated workflows and left the IT infrastructure team squabbling around trying to cope up with the pace that the agile project teams worked. Much of the process efficiencies…

Read more

Integrated ITOM- Extending your ITSM services into ITOM

The rapid growth of DevOps in the last decade changed the landscape of the entire project development to be more collaborative and spontaneous. This has now resulted in the rise of integrated services that blurs…

Read more

Top Customer Service Management Trends 2017

“Empowered customers are on the move: 40% of consumers have a high willingness and ability to shift spend, with an additional 25% building that mindset.” Forrester. There was a time when having an innovative product…

Read more