All posts by Ramji Yagnashankar

How can you optimize ServiceNow license utilization?

Software licenses add value to your business only through their effective utilization. In the initial days of ServiceNow implementation, there might be different products and applications modules that were subscribed which would later go void due to minimal or no utilization. Similarly, there may be several roles that…

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Meet Aspire Systems at Guidewire Connections 2021 and reimagine insurance experiences

As one of America’s important financial, commercial, and cultural centers, Las Vegas is known by many names. Besides the more obvious ones, it is also called “the city of second chances”. On November 1st, that’s…

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Aspire Systems’ Insurance Case Study Recognized as a Standout in ISG Digital Case Study Awards™

Aspire Systems is honored to have been featured in the 2021 ISG Digital Case Study Awards™ for its best-in-class digital transformation work with a leading Insurer. ISG selected case studies from 39 providers for this…

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How can Insurers optimize the Service Ticket Workflow with Cognitive Managed Services?

Insurers today, are at the crossroads of adopting agile workflows and AI driven business solutions for improving the operational efficiency in Managed Services. A Legacy system reduces  productivity of the helpdesk teams, increases redundant tickets…

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How ServiceNow DevOps revitalizes the development and change control process?

DevOps as we know is an integrated environment aimed to have an overview of the software development process. But users in every business environment face deployment related challenges such as lack of commit insights on…

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How ServiceNow License Workbench can help you save costs up to 70%?

Managing ServiceNow Licenses has become a priority for many platform owners. Finding the reports and insights on the same is as tedious as managing the licenses itself. What if I tell you that you can…

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A ticket’s journey in AI driven Application Management and its maturity model

Empathy for a helpdesk ticket? No one knows the lifecycle of a ticket better than the helpdesk team but in many scenarios, tickets go through a lot of processing. To understand the ticket resolution and…

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Why License Optimization is the need of the hour in ServiceNow?

For a ServiceNow Platform owner, it is important to know where they can cut down costs through effective utilization of resources. While purchasing ServiceNow, there would be many applications, which they have subscribed to and…

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5 benefits of having an AI driven AMS within your enterprise

We all love ROIs. Human minds are driven by ROIs, be it getting the cheapest deal for your favorite mobile phone in the flash sale or getting clothes for the upcoming festival, how much you…

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Top 9 features you must know in ServiceNow Paris release

ServiceNow has now taken the flight from Orlando to Paris for its new version release. If you are looking forward to upgrade from its earlier versions, ServiceNow has provided with upgrade kits along with Paris release…

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AI and AMS: Rick and Morty of managed services

What Artificial Intelligence does to Application Management Services (AMS) is what Grandpa Rick does to his grandson Morty in the popular cartoon show, Rick and Morty. To give you a perspective, Grandpa Rick is futuristic,…

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How upgrades in ServiceNow is now a cakewalk with ATF (Automated Test Framework)?

In any SDLC (Software Development Lifecycle) it is important to perform testing and validation using test cases. When we are performing a ServiceNow version upgrade, the maximum effort is spent on testing the upgraded instance…

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