All posts by Aishwarya Iyyengar

From customer experience to customer retention- Aspire’s CX/OX suite (Part 2)

In the banking industry, ensuring the overall customer experience is a critical aspect. While there are CX offerings to enhance customer relationship, what most banks miss out on, is the engine, which runs the customer…

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From customer experience to customer retention- Aspire’s CX/OX suite (Part 1)

The quintessential factor of any industry is the customer experience. Hundreds of innovations, thousands of solutions, and continuous upgrades all target one thing– customer’s comfort. The banking industry is no exception here and this is…

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Customer Analytics – The Neobank Gamechanger

Imagine a scenario where, your customer is looking to purchase a house, while you inadvertently send across emails of FD’s or other deposit options? How do you think this will impact your banking business? Will…

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Hyper-automation – 8 Reasons Why it is the Way forward for European Retail Lending

Over the years, digital transformation has secured its place in every industry and banking is no stranger to this. With a couple of success stories, automation in banking has proven its worth. And now, to…

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Behind-the-scenes Magic Using Banking-as-a-Service to Achieve a Successful Neobank

Digitalization in the banking industry is always a major requirement. To add to it, our new lifestyle which calls for increased virtual contact rather than physical presence has made this requirement a high priority. Similarly,…

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40% of Financial Services Use AI for Credit Risk Management. Want to Know Why?

The growth of the banking industry is directly proportional to its ability in managing credit risks. Every country has its own credit scoring analytics like CIBIL in India, FICO in the US, etc. This score…

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Meet the ever-changing customer expectations of your bank with Kony’s Low-code approach

  Digitalization in financial services has seen a positive growth curve over time. Now, traditional banks are re-thinking their strategies for an enhanced customer relationship. At the end of the day, banks aim to fulfil…

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Your Bank’s 60 Day Digital Makeover Guaranteed! We Can Tell You How

Are you looking for a dynamic approach for your start-up bank to adapt to the new lockdown lifestyle? How about going digital in just 60 days? Yes, you heard that right. When we talk about…

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Building an Efficient Operating Model Using Hyper-Automation Lending Framework

Digitalization of the financial services is a massive growth in the banking industry considering its success and customer acceptance. While the payments are just a few clicks away, other financial services like mortgages, loan processing,…

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Hyper-Automation for Small Business Loans in the US

In the banking industry, one area where automation can really prove its worth is in the loan processing system which is highly time-consuming and prone to human error. Commercial lending for banks is more than…

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