Nahdi Medical Company, the leading chain of Saudi based retail pharmacies expands partnership with Aspire Systems, a Global Technology Services firm. Nahdi Medical Company operates a nationwide network in 125 cities. It has around 1100+ stores and is planning to expand its footprints in the UAE. Its mission is to provide personalized high-quality health, wellness and beauty products, and services through its expertise and extended reach.

As Omnichannel experience takes the center stage of retail, KSA’s largest pharma retailer has decided to upgrade their existing systems in order to keep pace and provide a dynamic, engaging experience to their customers. Aspire Systems, as Oracle Retail Gold Partner besides being their current partner for Oracle Application Services, became their trusted choice to support this initiative. As part of this partnership, Aspire Systems will be implementing Oracle Retail Xstore V19 and Customer Engagement V18 for Nahdi Medical Company.

“This partnership with Aspire Systems portrays our pledge to help in creating a digitally empowered health care system for our guests, turning our experiences into a modern health care leader, and essentially making health care convenient to our community via data-driven insights,”

-Nahdi spokesperson

Commenting on the partnership, Gopi Shankar.V, Vice President, Middle East, Aspire Systems, said, “We’re delighted and proud to be working with one of the leading Pharma retailers in the KSA. This deal marks an important milestone in Aspire’s success in the Middle East region. Our Oracle Retail expertise aims to provide Nahdi Medical Company with consistent support to accelerate their Omnichannel journey. We aim to improve their retail operations and enable them to provide excellent service levels and build strong customer loyalty.”

“We’re delighted and proud to be working with one of the leading Pharma retailers in the KSA. This deal marks an important milestone in Aspire’s success in the Middle East region.”

– Gopi Shankar.V, Vice President, Middle East, Aspire Systems

Through this partnership, the pharma retailer aims to sharpen focus on its customers, leverage innovative features & functions within the upgraded applications, and further differentiate their business.

“This is a critical initiative for Nahdi Medical Company which will help make significant progress on their Omnichannel journey. Thanks to the Nahdi team for putting their trust in Aspire and we will ensure a successful program execution.”

– Sunil Bajaj, Vice President and Practice Head – Retail Solutions, Aspire Systems

Sunil Bajaj, Vice President and Practice Head – Retail Solutions, Aspire Systems, added,“This is a critical initiative for Nahdi Medical Company which will help make significant progress on their Omnichannel journey. Oracle’s Xstore and Customer Engagement are great enablers for a unified commerce experience. Aspire Systems together with Oracle and Nahdi Company’s teams will ensure their customers’ expectations from the country’s best health and wellness retailer are delivered.  Thanks to the Nahdi team for putting their trust in Aspire and we will ensure a successful program execution.”

Additionally, this relationship will also strengthen Nahdi’s ability to deliver highly targeted promotional offers to profitable customer segments, increase customer engagement, and drive incremental revenue and profitability.

Shifali Dumpala

Shifali is a content writer and has a passion for exploring technologies that impact everyday life. She majorly focuses on retail domain and handles various kinds of marketing content including white papers.