Business Applications

Intelligent Campaigns – Orchestrate every customer interaction

Ever wondered how an autopilot system flies a plane? How Siri or Google assistants work? or how some cars are voice activated? The ability of computers to process logic is not refutable but its ability…

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Why Automation of Active Directory is crucial to your IT?

Active Directory is essentially a service that enables the interconnection of a multitude of network resources. It is utilized by systems administrators to manage the different user accounts and devices internally within a specific network.…

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Why and how for Robotic Process Automation (RPA) in Banks!

The Banking industry has always been marked by rapid, often disruptive changes. Issues such as globalization, regulations, and new competitive entries exist. This has forced them to look for new ways to increase revenue, cut…

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A CFO Survival Checklist for Integrated Cloud Service Migration

Frontier Firms, or the top 5% of companies across industries, are trend setters in setting the pace for productivity and profitability of any industry. The other firms show a divergence from touching the productivity curve…

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Top 10 updates you should know about ServiceNow’s London Release

ServiceNow’s latest London release, takes the ideology of efficiency to the next level, with features that resolve problems even more quickly and easily. A cloud-based AI is used in this new release to deliver elegant,…

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A Business Management Guide To Modern Finance ERP Cloud–Part 2

Why On Premise Systems Are Fading The time has come for ERP users to move from on premise to Cloud . It is very clear that on premise  systems are not designed for usability and…

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A Business Management Guide To Modern Finance ERP Cloud–Part 1

In the 1990s, the first on premise ERP systems were invented and implemented. Today, the ERP landscape is far more volatile, competitive and complex. The ERP finance climate has especially faced exponential changes in the…

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5 Ways Robotic Process Automation Sets the Financial Process Drivers in Motion

According to the Q1 2017 Forrester Wave report on robotic process automation (RPA), enterprises are under immense pressure to digitize operations, and most see RPA as a part of their automation strategy. Robotics Process Automation is a…

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How Robotic Process Automation Renounces Swivel Chair Automation with a Digital Workforce

If you are someone who’s been following digitech trends for the past few years, Robotics Process Automation (RPA) wouldn’t be an unfamiliar term. RPA is an emerging technology that can swiftly perform human intense, laborious…

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6 Steps to achieve 360 degree experience with Service Portal

The world of IT Service Management (ITSM) has come a long way. Back when IT infrastructure management was an unorganized function in an organization, disgruntled teams were operating in silos with inferior service quality and…

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The Curious Case of the Dynamic Customer Sentiment

This case could even beat the curious case of Benjamin Button because understanding customer behavior is by far the most difficult task for retailers. Have you ever wondered how challenging it is for the retailers…

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Enhancing IT Service Delivery Experience: Service Portal 101- Creation and Enhancement

For organizations seeking a stable ITSM implementation, purchasing a packaged servicing solution is just the beginning. Modern enterprises abstain from rigid definitions of their capabilities. With extending opportunities, they need a diversified solution that can…

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