Ever wondered how an autopilot system flies a plane? How Siri or Google assistants work? or how some cars are voice activated? The ability of computers to process logic is not refutable but its ability…
The Banking industry has always been marked by rapid, often disruptive changes. Issues such as globalization, regulations, and new competitive entries exist. This has forced them to look for new ways to increase revenue, cut…
Frontier Firms, or the top 5% of companies across industries, are trend setters in setting the pace for productivity and profitability of any industry. The other firms show a divergence from touching the productivity curve…
ServiceNow’s latest London release, takes the ideology of efficiency to the next level, with features that resolve problems even more quickly and easily. A cloud-based AI is used in this new release to deliver elegant,…
Why On Premise Systems Are Fading The time has come for ERP users to move from on premise to Cloud . It is very clear that on premise systems are not designed for usability and…
In the 1990s, the first on premise ERP systems were invented and implemented. Today, the ERP landscape is far more volatile, competitive and complex. The ERP finance climate has especially faced exponential changes in the…
According to the Q1 2017 Forrester Wave report on robotic process automation (RPA), enterprises are under immense pressure to digitize operations, and most see RPA as a part of their automation strategy. Robotics Process Automation is a…
If you are someone who’s been following digitech trends for the past few years, Robotics Process Automation (RPA) wouldn’t be an unfamiliar term. RPA is an emerging technology that can swiftly perform human intense, laborious…
The world of IT Service Management (ITSM) has come a long way. Back when IT infrastructure management was an unorganized function in an organization, disgruntled teams were operating in silos with inferior service quality and…
This case could even beat the curious case of Benjamin Button because understanding customer behavior is by far the most difficult task for retailers. Have you ever wondered how challenging it is for the retailers…
For organizations seeking a stable ITSM implementation, purchasing a packaged servicing solution is just the beginning. Modern enterprises abstain from rigid definitions of their capabilities. With extending opportunities, they need a diversified solution that can…