Delivering the ultimate retail omnichannel channel experience requires coherent and seamless data flow across stores, ecommerce, customer relationship, order management, and loss prevention systems. These systems usually operate in silos and integrating them is a…
We have seen in our first two blogs, Top 9 necessary optimizations for your Ecommerce Audit – Part 1, Part 2 the first and second phase of engaging customers and providing them the best experience…
We have seen in our previous blog, Top 9 necessary optimizations for your Ecommerce UX Audit – Part 1, what charms a user and what puts them off when they open an ecommerce website. Having…
According to a research by IHL Group, in the next few years, traditional POS will be replaced by tablets among smaller retail chains. It’s understood from the stats that Mobile POS are increasingly replacing traditional…
Retail is one of the fastest growing industries. According to a report by eMarketer, the retail industry is expected to reach a mark of $27.7 trillion in global sales by 2020 and along with the…
User Experience has the ability to make or break any website, especially an ecommerce one. For any ecommerce business, UI/UX is where the customer conversation starts and ends. Research indicates that increasing competition and multiple…
There’s nothing like having a sophisticated system in place to run your business. What keeps the system up and running are the tiny yet important components like infrastructure and network. A healthy system to keep…
According to Aberdeen Group, companies with omnichannel engagement strategies enjoy an average of 9.5% year-over-year increase in annual revenue. Omnipresence is the secret mantra. But back in the early 2000s, building an omnichannel strategy was…
According to the Q1 2017 Forrester Wave report on robotic process automation (RPA), enterprises are under immense pressure to digitize operations, and most see RPA as a part of their automation strategy. Robotics Process Automation is a…
Most of the leading retailers use some retailing suite or the other to handle their business operations accurately. Survival without a proper solution, to handle the entire sales, inventory etc. becomes very difficult. But the…
E-commerce is progressing at a quick pace, driven by high customer demand. Retailers have understood that unified customer experience is the need of the hour. Salesforce commerce cloud is one such solution, the best one…
If you are someone who’s been following digitech trends for the past few years, Robotics Process Automation (RPA) wouldn’t be an unfamiliar term. RPA is an emerging technology that can swiftly perform human intense, laborious…