As you embark upon your eCommerce journey, chalking out a clear path is essential. Choosing the right eCommerce platform might seem overwhelming to begin with, and if you’re veering your way over to Magento Commerce Cloud, then let us begin by congratulating you on choosing one of the good platforms out there. It even features on the leader quadrant of Gartner’s magic quadrant.

Needless to say, just as any retailer making a big investment on technology, it is best to go in with all eyes open. Despite what analysts might say, we have come across some myths that retailers hear about Magento, which requires some exploration.

This blog analyses some of the myths we have heard from retailers in the past about the Magento ecommerce platform and giving a neutral, experienced eye to debunking them before you say, “I do”.

1. Myth: Slow Performance

We have heard some concerns in the past regarding Magento’s speed. Retailers often face the problem of having a slow performance of Magento, but here’s the deal: Magento as a platform offers great speed and performance. The issue sometimes lies with faulty implementations, which could cause the speed to be affected overall.

For example, there are multiple versions of Magento and for a small business, the free version would suffice. For a larger entity, the Enterprise version works best. Similarly, there are several plug-ins and integrations in Magento and businesses ideally require the help of a good e-commerce consultant to pick the right ones for their business who can rightly determine the most befitting solution for your business.

2. Myth: Insecurity

A common misconception is that Magento is insecure since its backend is on PHP unlike the platforms on .NET and Java. However, the truth is Magento comes with inbuilt security systems. Here’s the down low:

  • Magento ensures extra security regarding password management using the SHA-256 hashing algorithms within the password management system
  • They have upped their security game by setting file system permissions automatically
  • The two-factor authentication in Magento both for the front-end and the back-end users adds to the robustness of its security. For instance, the customers have to go through the two-factor authentication and there are various ways to implement the captcha on the Magento platform
  • The fact that Magento supports automation testing makes it more secure than its peers
  • The Magento platform has constant security updates so that retailers can get the updates that are critical to keeping the data safe

3. Myth: Inadequate Customer Support

Many believe that Magento lacks a robust customer support community. But you can always reach out to the Magento support executives directly or you may write an email to them, and soon you will receive the resolution. Besides, Magento has one of the biggest developer communities, where you can reach out and talk to other developers when you run into a problem.

4. Myth: Expensive Platform

People who haven’t explored Magento think that the Enterprise version is the only option in Magento, which is expensive. But in reality, Magento has a version for every business type. A smaller-sized business can opt for the free version while the ones with a large customer base may want to go one notch up with the enterprise edition.

5. Myth: Customization is a Challenge

Customization is never a challenge in Magento, provided users are sure about the features that they need. It all depends on the Magento architecture. For example, the headless Magento architecture gives ample options for customization and personalization on the front-end.

6. Myth: Migration is a Challenge

Unlike other eCommerce platforms, migration from a lower version to a higher version of Magento isn’t difficult. With expert professionals, upgrading to the latest version of Magento isn’t a challenge. One of the primary reasons is that the database architecture remains the same, affecting none of the functionalities.

7. Myth: Requires Rigorous Coding

Magento has numerous integrations and plugins but that doesn’t make Magento difficult to code, even though that’s a popular belief. In fact, Magento sometimes has some pre-written APIs that users can easily consume for seamless implementation.

Going Forward

We have busted some of the myths surrounding Magento commerce cloud and have, hopefully, helped you on your way to decide on the most suitable eCommerce platform for your business. In a nutshell, choosing the right version of Magento, and additional features and getting an experienced e-commerce consultant to help you implement it correctly would be the short-cut to success in the world of online digital retail.

You can even follow us on Aspire Systems Retail to get detailed insights and updates about Retail!

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