How and when to perform a ServiceNow Upgrade?

The ServiceNow upgrade process moves your instance to a new ServiceNow release version. ServiceNow releases an upgrade to its instance every six months. Regularly upgrading the NOW platform helps you obtain latest features, enhanced platform…

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Role of Technology in Talent Management [Updated 2022]

The race for talent has never been more competitive, even as organizations try to load the “talent” in their workforce. The “talent” – employees with specialized skills and competence who ensure the organization is able…

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Putting The Glitter Back In The Jewellery Industry- The SFCC Way

Everything a jeweller needs to know before starting on their E-commerce journey It’s not always glitz and glam for the jewellery industry. Retailers thrive on wooing the buyer with a high touch and feel the…

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How to choose the right E-commerce platform for your business ?

Salesforce Commerce Cloud, Magento, Shopify, Woo Commerce, so many choices, so much information to process… well…here’s the low down Building your business through digital channels is more than just putting up your product listings on…

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Channelize your goals for Unified Commerce through Design Thinking

If there’s one sector that has seen an accelerated boom in the last decade, it’s retail. Today, consumers are simultaneously browsing on phones, computers, and smart TVs. They’re checking out products in your store with…

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Operational Efficiency is the key to unlock Digital Transformation for Banks

Introduction The acceleration towards digital-first experiences is causing the banking industry to go through a paradigm shift in the backend. Its traditional operating models are gradually turning into dinosaurs –being replaced by consolidated backend processes.…

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How Salesforce Commerce Cloud Can Hook Gen Z and Millennial Shoppers and Keep Them Coming Back for More

Life as we know it came to a standstill because of the pandemic, and retail businesses were forced to rethink their e-commerce strategies to stay afloat in a crowded market. Add into the mix the…

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When is Headless Right for your B2C Commerce Site ?

Once an avid mall rat, Jane Doe is now content to do all her shopping from home. The tech-savvy consumer thinks nothing of toggling between various touch points — be it her mobile device or…

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Streamline Sales Order Processing with Cognitive Automation and Accelerate Business Growth

While the innovation of technologies has become industry-agnostic, businesses across industries are looking for ways to boost operational efficiencies and drive business revenues. However, it’s quite surprising to see organizations still persisting with manual processes…

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The role of ICT partners in overcoming challenges during Covid-19 and the Road ahead in 2021

Succeeding in the IT industry in this era requires just more than the mindset, flexibility and dexterity. To feel the pulse of this spirit in this enduring pandemic, CRN India had organised the Channel Leadership…

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Why License Optimization is the need of the hour in ServiceNow?

For a ServiceNow Platform owner, it is important to know where they can cut down costs through effective utilization of resources. While purchasing ServiceNow, there would be many applications, which they have subscribed to and…

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How AI Revolutionizes the Retail Industry and Addresses the Needs of Future Shoppers?

Picture yourself sitting at the food court in the centre of one of the millions of malls across the country. The smell of mall food staples such as pretzels and teriyaki chicken fills the air.…

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