Oniochalasia. The word quite simply means to ‘buy or shop as a way to relieve one’s stress’. Retail therapy is real and the era of digital commerce has made it easier for us to indulge…
With social distancing being the norm during the pandemic, retailers have come up with an innovative solution Curbside Pickup to offer their customers a safer option to collect their orders. It has seen an increase…
The fundamental aspect of every banking advancement or innovation is the extent their implementations can cater to the needs of the customers. At the end of the day, a bank is as good as its…
Managing ServiceNow Licenses has become a priority for many platform owners. Finding the reports and insights on the same is as tedious as managing the licenses itself. What if I tell you that you can…
If you ask any finance professional who is involved in account reconciliation process, you’ll understand that this is a mundane and a tedious task, spending hours matching payments and incoming transactions against your general ledger.…
Ha salido a la luz que las principales entidades crediticias del Reino Unido han incumplido los plazos en torno a las normas de la banca abierta (open banking). ¿Acaso las instituciones financieras están retrasando el…
The COVID-19 situation will definitely go down as one of the disasters that impacted the economy of the whole world. As the pandemic was raging in the first and second quarters of 2020, all companies…
Since time immemorial, it’s a well-known fact in the HR world that metrics hold the key to unlocking the true potential of people. When big data and analytics first exploded onto the scene, it played…
The progression of the financial industry increased 2 times with the introduction of neobanks. Neobanks are instant banks as they work in simple, fast, and hassle-free ways. This is a dream come true innovation, especially…
Empathy for a helpdesk ticket? No one knows the lifecycle of a ticket better than the helpdesk team but in many scenarios, tickets go through a lot of processing. To understand the ticket resolution and…
Customer experience (CX) is the new marketing battlefront in today’s ultra-competitive times. This makes it vital for businesses and enterprises to give customers more than they expected to get more than they thought possible! An…
According to a study by Cornerstone Advisors in 2019, 80% of bankers and stakeholders believe that digital transformation is the capacity to leverage digital aspects of most banking areas efficiently. From functional operations to non-functional…