In years to come, 2020 will be remembered as the year that altered everything. COVID-19 has sparked an increase in digital commerce and has hastened digital transformation in retail. Bain & Company states that APAC…
A PWA (Progressive Web App) can be a website or an application. Actually, it can do the work of either. Since 2015, PWAs have been helping retailers democratize shopping experiences for customers, irrespective of how…
With social distancing being the norm during the pandemic, retailers have come up with an innovative solution Curbside Pickup to offer their customers a safer option to collect their orders. It has seen an increase…
Everything a jeweller needs to know before starting on their E-commerce journey It’s not always glitz and glam for the jewellery industry. Retailers thrive on wooing the buyer with a high touch and feel the…
Salesforce Commerce Cloud, Magento, Shopify, Woo Commerce, so many choices, so much information to process… well…here’s the low down Building your business through digital channels is more than just putting up your product listings on…
Life as we know it came to a standstill because of the pandemic, and retail businesses were forced to rethink their e-commerce strategies to stay afloat in a crowded market. Add into the mix the…
Once an avid mall rat, Jane Doe is now content to do all her shopping from home. The tech-savvy consumer thinks nothing of toggling between various touch points — be it her mobile device or…
The transition to online behavior has accelerated, whether for researching, shopping, entertaining, or connecting. Now more than ever, digital transformation is a priority for retail businesses for their sustenance. They have to focus on starting…
In the previous blog, we had seen the ways in which retailers can provide helpful, impactful, and timely CX during the crisis and in the long run as well. What we’re witnessing is a digital acceleration brought…
The pandemic has taught us the importance of being digital in the retail business and it has taught the customers the safety and convenience of shopping online. Today, even the customers who used to love…
The Covid-19 pandemic has created a tipping point, significantly shifting consumer behavior and creating the opportunity for retail to disrupt itself. In response to this, we have seen that retailers have ramped up digital commerce…
The Covid-19 pandemic has created a paradigm shift in consumer behavior causing a significant change in the retail industry trends. It has changed the way we work, shop, and communicate with people more than any…
