Once an avid mall rat, Jane Doe is now content to do all her shopping from home. The tech-savvy consumer thinks nothing of toggling between various touch points — be it her mobile device or…
It is true that retailers once enjoyed the privilege of providing great in-store experiences and proved to be a major source of revenue for them. However, in a world where experiences have taken over as…
In the previous blog, we had seen the ways in which retailers can provide helpful, impactful, and timely CX during the crisis and in the long run as well. What we’re witnessing is a digital acceleration brought…
In the previous blog, we had seen a list of solutions that retailers can adopt to modernize and mature their enterprise applications to ensure long-term success in the New Normal. With the current COVID-19 scenario,…
In the previous blog, we had seen the various solutions/strategies that retailers need to look into to expand their digital footprint. Continuing the journey, we will now look into why modernizing the supply chain and…
The pandemic has taught us the importance of being digital in the retail business and it has taught the customers the safety and convenience of shopping online. Today, even the customers who used to love…
The Covid-19 pandemic has created a tipping point, significantly shifting consumer behavior and creating the opportunity for retail to disrupt itself. In response to this, we have seen that retailers have ramped up digital commerce…
The Covid-19 pandemic has created a paradigm shift in consumer behavior causing a significant change in the retail industry trends. It has changed the way we work, shop, and communicate with people more than any…
COVID-19 has brought in a new set of circumstances for retailers. Take a look at a few retail industry insights, trends, and transformations that have emerged due to the pandemic. From the above stats, it…
Nahdi Medical Company, the leading chain of Saudi based retail pharmacies expands partnership with Aspire Systems, a Global Technology Services firm. Nahdi Medical Company operates a nationwide network in 125 cities. It has around 1100+…
As communities across the world respond to concerns over the pandemic, we know that this time presents unique challenges for retailers around people, systems, and inventory. However, retailers can adapt to these challenging times by…
The COVID-19 pandemic continues to force retail stores to close, signaling an unprecedented disruption of commerce. It is rapidly accelerating the transition to digital commerce. As consumers are being asked to practice social distancing, e-commerce orders…
